ISO 27001
ISO 22301
Empower your business with an AI- powered worfklow platform
the all-in-one solution for digital transformation, streamlining workflows and drastically reducing reliance on paper.
- invoice workflow
- e-invoicing hub
- digital mailroom
- ERP systems integration
- IDP intelligent document processing
Trusted by
V-Desk
One platform of unlimited possibilities
workflow
Automated workflows and digitization of documents
Streamlined processing of documents and tasks
Document management
Support for document processing in everyday work
Orchestrated and securely archived documents
Business process management
Real-time and full control over processes for managers
Intelligent systems of data management
Want to stay ahead with cutting-edge solutions?
We keep you in the loop with the latest in digital transformation and share smart ways to optimize your business.
Automation across every department, throughout the entire organization
seamless information flow between teams — all powered by one unified workflow platform
Security comes first
We put great care into ensuring that all our operations comply with the highest security standards and regulatory requirements. Our approach is conscious and guided by proven procedures — from risk assessment to proactive risk management.
To support this commitment, we’ve implemented the Information Security Management System and the Business Continuity Management System.
Both systems are TÜV Nord Polska certified, in accordance with ISO 27001 and ISO 22301 standards.
Two implementation models to match your business needs
V-Desk & V-Desk GA
from trusted standards to bespoke solutions
Tailor- made solutions built around your company’s unique needs or plug-and-play modules based on proven practices.
- a low-code implementation model built around your unique processes
- this approach involves designing workflows tailored specifically to your organization’s needs — with every element of the process 100% customized to match your operations.
- what you receive is a digital replica of a key part of your business — perfectly aligned with how your company works.
- this model requires a longer implementation timeline — a natural trade-off for truly bespoke systems
- it delivers measurable gains in efficiency,
- full process transparency, and enhanced data security.
- ideal for companies looking to digitize highly specific, non-standard workflows that are unique to their business
- a no-code implementation model based on a library of ready-to-use applications
- each app comes with multiple adjustable parameters, allowing for a degree of customization within clearly defined limits.
- this approach leverages a rich library of prebuilt processes — configurable applications that follow proven industry best practices.
- implementation time is drastically reduced — in some cases up to 10 times faster
- it requires significantly less involvement from your internal team
- this model is ideal for auxiliary processes: essential to day-to-day operations, but not core to your competitive advantage.
- designed for companies willing to trade full customization for speed, efficiency, and standardization aligned with market-ready solutions.
From small businesses to market leaders – we have the tools to drive success
Your business backed by our expertise
Off-the-shelf apps and custom-built projects don’t have to be either-or — they work even better together. Both approaches are built on the same technical components — paving the way for a flexible and scalable implementation path.
The hybrid model is gaining popularity for a reason.
More and more organizations are choosing to combine:
- Tailor-made solutions – custom-designed projects that address strategic areas of the business
- GA Library applications – fast-to-deploy modules, ideal for supporting non-core processes
We will help you choose the solution that fits.
Not sure which system is right for you? Our experts are here to guide you through the options and recommend what works.
Trusted by industry leaders
We digitize document workflows and optimize processes across industries, across the globe.
For over two decades, we’ve supported market-leading companies.
Our Clients share Success Stories
Discover how businesses are transforming their operations with Primesoft to streamline processes, for better performance and stronger market advantage
Don’t see your industry on the list? Let’s talk.
Schedule a call with one of our consultants — just click below and fill out the form. Your details will help us get in touch and arrange a no-obligation conversation to recommend the right solution for your business.
V-Desk: The Smart Choice for Your Business
100% Polish-owned
A Polish company developing proprietary solutions by harnessing and advancing modern technologies.
Over 20 Years of Experience
We deliver a mature, enterprise-ready platform paired with end-to-end support and a dedicated consulting and service team—every step of the way, from implementation to day-to-day operations.
Data Security Guaranteed
Our clients benefit from secure information management, certified under ISO 27001.
Guaranteed business continuity
Our systems are built for stability and continuous growth in a fast-changing business and tech landscape – guaranteed by ISO 22301 certification.
100% Legal Compliance
We respond proactively to regulatory changes.
Every solution we offer meets legal standards — from the White List and e-invoicing (KSeF in Polish) to e-Deliveries, and beyond.
System support & post-implementation service
Every company which uses V-Desk benefits from a dedicated support throughout the implementation and afterwards.
Scalable Solutions
System expansion aligned with your evolving business needs. The V-Desk architecture supports essential modifications and enhancements that drive process efficiency and adapt to your organization’s growth.
Two ways to implement at your choice
V-Desk offers two deployment models: a fully tailored platform built around your specific needs or V-Desk GA – our ready-to-use process library packed with smart, pre-configured applications.
Both models can also be combined for even greater flexibility.
100% Polish-owned
A Polish company developing proprietary solutions by harnessing and advancing modern technologies.
Over 20 Years of Experience
We deliver a mature, enterprise-ready platform paired with end-to-end support and a dedicated consulting and service team—every step of the way, from implementation to day-to-day operations.
Data Security Guaranteed
Our clients benefit from secure information management, certified under ISO 27001.
Guaranteed business continuity
Our systems are built for stability and continuous growth in a fast-changing business and tech landscape – guaranteed by ISO 22301 certification.
100% Legal Compliance
We respond proactively to regulatory changes.
Every solution we offer meets legal standards — from the White List and e-invoicing (KSeF in Polish) to e-Deliveries, and beyond.
System support & post-implementation service
Every company which uses V-Desk benefits from a dedicated support throughout the implementation and afterwards.
Scalable Solutions
System expansion aligned with your evolving business needs. The V-Desk architecture supports essential modifications and enhancements that drive process efficiency and adapt to your organization’s growth.
Two ways to implement at your choice
V-Desk offers two deployment models: a fully tailored platform built around your specific needs or V-Desk GA – our ready-to-use process library packed with smart, pre-configured applications.
Both models can also be combined for even greater flexibility.
End-to-end business digitalization—right at your fingertips.
200,000+ professionals trust V-Desk to simplify and accelerate their workflows.
V-Desk Integrations
V-Desk can be seamlessly integrated with virtually any IT system.
In recent years, our platform has been successfully connected to leading ERP and enterprise solutions including SAP, Microsoft Dynamics, IFS, Comarch ERP XL and Optima, Oracle, TETA, Sage Symfonia, Enova, and Asseco Wapro.
The scope of integration with the electronic document workflow system covers a wide range of functional areas.
Each implementation is tailored to the organization’s specific structure and business processes—because when it comes to data exchange, no two integration scenarios are ever exactly the same.
Features that matter
Intelligent Document Processing (IDP)
An advanced functionality that combines OCR with artificial intelligence and natural language processing (NLP).
Reports
The system provides reporting on current activities and case/project status. Together, we’ll prepare bespoke summaries of your key data.
Power BI
Interactive, real-time reports—business intelligence directly on the V-Desk platform. Build an analytical knowledge base that supports strategic decision-making.
Electronic signature
Digital document signing that automates every process.
Primesoft Sign supports all signature types and certificate classes: qualified, advanced and standard electronic signatures.
OCR by Primesoft
Our in-house text recognition technology, developed over many years, delivers intelligent capture to streamline document registration in the system.
Access management and oversight
Controlled access to documents and processes. Assigning permissions and user roles minimises the risk of unauthorised access and allows you to restrict access to selected cases and documents.
Data exchange
An open approach to exchanging data with other business systems keeps work and information flowing smoothly.
Over time, by acting as an integrator between systems, V-Desk becomes a corporate knowledge platform for the entire company.
Electronic archive
Archiving eliminates the need to circulate paper documents.
Digital archiving outperforms traditional methods from security through to storage capacity.
Tracking and monitoring
System logon methods give you control at every stage of the process. Document versions are recorded, enabling full change history and version restore.
Document search and filtering
Advanced search and filtering capabilities. Properly tagged documents are easy to find—even across integrated external systems—via full-text search (just like a web browser) or by attributes such as invoice number, date and more.
What drives our clients to implement a workflow system?
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