High security standards in accordance with ISO 27001 and ISO 22301
We guarantee our contractors the highest level of information security and system continuity. Our solutions comply with internationally recognised norms and standards.
Primesoft has implemented both Information Security Management System (ISMS) and Business Continuity Management System (BCMS). These systems have been certified in accordance with ISO 27001 and ISO 22301 by TÜV Nord Polska.
The certifications confirm compliance with the requirements of the following standards: ISO/IEC 27001:2022 and EN ISO 22301:2019.
We are proud to have earned this certification from a recognised auditor accredited by the German DAkkS, providing our customers with a guarantee of security in information management and business continuity.
What steps are taken to the security guarnteed applications?
Certification at every stage of product development. All stages of our products’ life cycle are subject to a security management system. From design, through production, implementation and software maintenance.
We subject our solutions to independent security testing. At least once a year, independent security companies carry out penetration tests (pentests) on our IT systems, yielding positive results that reveal no high or critical levels of vulnerability.
The purpose of pentests is to assess the effectiveness of the security measures in use, detect vulnerabilities and give recommendations to improve its cybersecurity. The results of the tests are taken into account in the product improvement process. Modifications resulting from security reports are gradually implemented in the software, increasing the level of security.
Information security
The Information Management System we use meets the required standards, which is confirmed by regular audits and recertification of compliance.
ISO 27001 is a norm for Information Security Management Systems. Under this norm, we are required to:
- conduct detailed risk assessments,
- implement appropriate security measures,
- monitor incidents and effectively report breaches,
- ensure accountability, which is crucial in the context of GDPR (General Data Protection Regulation).
“We are committed to information security at every level. The internationally recognised ISO 27001 certification ensures that appropriate measures are taken, implemented and properly enforced by us in all areas.”
Filip Kolendo,
Management Board Vice – President
Security and stability
In the wake of increasingly widespread and rising cyber threats, we guarantee stability and continuity of management.
The ISO 22301 certificate covers the Business Continuity Management System. This standard is extremely important in preparing for incidents, both physical and technical. By following the guidelines of this standard, we can:
- guarantee smooth data access after failures,
- maintain the continuity of key processes,
- minimise the risk of downtime, which is particularly important when processing personal data.
Digitising business processes with guaranteed security.
We maintain high security standards to meet system requirements.
“These certifications come as an important milestone in the history of our company. We demonstrate a high level of responsibility in guaranteeing information security. I am proud of our team engagement in the project as we have successfully passed the certification in just a few months meeting the required standards.”
Dariusz Jarczyński
Chief Operating Officer
Information Security Board Representative
How users of V-Desk benefit from ISO standards implementations
ISO certification confirms that Primesoft Polska actively and diligently ensures the stability and security of services for its customers, which is a significant competitive edge on the market.
By adhering to high international standards, in accordance with the recognised ISO 22301 and ISO 27001 certificates, we take care of V-Desk system users. What are the benefits of Primesoft’s compliance with ISO standards?
- Higher level of information security
ISO 27001 guarantees that customer data is protected against unauthorized access, cyber attacks and other threats. - Guaranteed operational continuity
With ISO 22301, customers can be sure that even in the event of failures, incidents or other unforeseen events, the key services of the V-Desk system will remain available and functional. - Compliance with legal regulations (e.g. GDPR, DORA, NIS2)
Primesoft Polska’s compliance with international standards means that customers using the V-Desk system can more easily adapt to current legal regulations in the field of data protection and cybersecurity. - Risk mitigation
By applying ISO standards, the company effectively manages potential threats, which reduces the risk of downtime, data leaks or financial losses for customers. - Professional support and approach to security
V-Desk system users can count on high-quality services, including appropriate procedures for information protection, business continuity and incidents response.