Circulation of correspondence within the company

V-Desk is the ideal tool for streamlining your organisation’s correspondence workflow. All documents coming into and going out of the company are in one system, in which you can freely design the document flow. The entire system can additionally be integrated with the national e-Correspondence platform.

Electronic correspondence registration and workflow in V-Desk – integrated with email inboxes.

Mail flow modules
in the V-Desk and V-Desk GA

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Mailroom

Electronic correspondence workflow is a set of tools for automatic registration and archiving of documents arriving at and leaving the company.

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modul edoreczenia
e-Delivery

The e-Delivery platform mediates the transmission of registered correspondence. Documents sent in this way are equivalent to a letter sent by recorded delivery.

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Digitising your business processes has never been easier.
We provide individual support and care throughout the entire period of cooperation.

How do the V-Desk solutions streamline the correspondence workflow processes?

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In the V-Desk system, the registered document goes to the employee’s virtual desk and is transmitted electronically.

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Single source of storage for incoming and outgoing documents.

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Combining the e-Delivery platform with the V-Desk system will move the vast majority of activities to the cloud.

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Our customers are talking about V-Desk

  • “We chose the V-Desk solution because of its wide range of options for adapting the solution to our individual processes, as well as the flexibility it offers when integrating with the SAP system.”

    Financial Director

    Sebastian Grubski

  • “V-Desk GA introduced a systematic approach to processes at Nuxe, reducing the problems associated with manual document handling. From now on, we manage invoices electronically and handle HR processes such as vacation requests and approvals, as well as employee attendance records.”

    Business Unit Manager

    Piotr Wijtiwiak

  • “We took advantage of the consulting and analytical support provided by Primesoft Polska, and as a result of our cooperation, the V-Desk electronic document circulation system was launched in our organization. We confirm the implementation of the solution in the areas of contracts, orders, and invoices, as well as its integration with the Exact financial system. In all areas, document approval and circulation processes have been streamlined, and control at every stage has been strengthened.”

    Managing Director, Chairman of the Board

    Bogusław Nowosielski

  • “During 11 years of using V-Desk, we have become convinced of the flexibility of this solution, which is why we commissioned modifications allowing V-Desk to be integrated with another system in the company. We confirm that the work was carried out to the highest standard, maintaining high standards of business ethics and continuity of processes in the company.”

    Chairman of the Management Board of Securitas companies in Poland

    Krzysztof Bartuszek

  • “The transition to a digital document circulation system involved changes that had a positive impact on the functioning and flow of processes such as invoice circulation, requisitions, purchases and employee requests. The workflow system was launched to handle the circulation of cost invoices, of which approximately 500 are processed each month.
    The positive cooperation with Primesoft, whose goal was to digitise Ariadna, allows us to plan the expansion of the V-Desk system with additional modules.”

    Chairman of the Board

    Iwona Kwiecień Poborska

Correspondence circulation – FAQ

What is mail circulation?

The circulation of correspondence is the path from the moment a letter is received by an institution until the matter is dealt with and a response is sent.

Are mail flow, electronic mailroom and e-chartering the same concepts?

Yes. All these concepts relate to the circulation of correspondence within the organisation.

What is a filing manual?

A filing manual is a set of rules and regulations that sets out how to deal with a document that comes into an office or business unit.

What is a filing system?

The office system is a set of organised and interrelated elements of organisation (receipt and editing of documents, the way they are registered, circulation and arrangement of files arising in the course of the organisation’s day-to-day activities) affecting the form of files. Nowadays, different variants of the material office system – the system of case files based on the uniform material list of files – are used in Poland. For more information, see our blog post >>.

What is the e-Delivery platform?

It is the electronic equivalent of a registered letter with acknowledgement of receipt. With this service, public entities, citizens and companies can benefit from convenient and secure electronic delivery. They are legally equivalent to traditional registered mail with acknowledgement of receipt.