DORA reports
regulation for financial entities
The Digital Operational Resilience Act (DORA) is a European Union regulation requiring financial entities to improve operational resilience in digital environments. DORA came into effect at the beginning of 2023. After a two-year preparation period, the regulation became fully applicable on 17 January 2025.
DORA establishes a comprehensive framework in areas such as effective risk management, operational capabilities in ICT (Information and Communications Technology) and cybersecurity, and the management of external service providers to ensure the stability and integrity of the EU financial system, covering the entire value chain.
How will DORA affect external service providers?
Increased supervision
External ICT service providers offering services to financial institutions will be subject to enhanced regulatory oversight under DORA.
Compliance requirement
Providers must ensure their services comply with DORA standards, as financial entities remain responsible for their suppliers’ regulatory compliance.
Enhanced security measures
Expectations for stronger security protocols will increase, including robust authentication strategies and incident response measures.
Contract adjustments
Existing contracts between financial entities and ICT providers may require amendments to include DORA compliance clauses.
Verification obligations
Financial organizations will need to ensure the compliance of their external ICT service providers, which may include audits and certifications.
How V-Desk supports compliance with DORA?
- Reporting a full registry of activities outsourced to external entities, including intra-group services and changes in the outsourcing of critical ICT services.
- Standardizing key service elements and relationships with external ICT providers to enable complete monitoring.
- Considering IT concentration risks and risks arising from sub-outsourcing.
- Ensuring that contracts with external ICT service providers contain all necessary monitoring and availability details, such as service level descriptions and data processing locations.
- Providing proper monitoring of risks arising from reliance on external ICT providers.
Trusted Business Partner.
V-Desk has over 20 years of market experience and more than 2,000 implemented projects.
DORA reports generated in V-Desk:
- RT.01.01 – Entity maintaining the information registry
- RT.01.02 – List of entities covered by the information registry
- RT.01.03 – List of branches
- RT.02.01 – Contractual arrangements – General information
- RT.02.02 – Contractual arrangements – Detailed information
- RT.02.03 – List of intra-group contractual arrangements
- RT.03.01 – Entities signing ICT service agreements or acting on behalf of ICT service users
- RT.03.02 – External ICT service providers signing ICT service agreements
- RT.03.03 – Entities signing ICT service agreements for another consolidated entity
- RT.04.01 – Entities using ICT services
- RT.05.01 – External ICT service provider
- RT.05.02 – ICT service supply chains
- RT.06.01 – Function identification
- RT.07.01 – ICT service assessment
- RT.99.01 – Definitions for entities using ICT services
Our customers are talking about V-Desk
Lhoist Bukowa
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Jass Board
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Mariusz Lisiecki, Information Systems Manager
Elplast +
The expectations we had for digitizing our company have been met. With the V-Desk system, we are no longer using paper documents, which has had a positive impact on the efficiency of our processes.
Renata Rosenbeiger, Chief Accountant at Elplast+ sp. z o.o.
Grupa Pracuj
“V-Desk is a modern and efficient solution, equipped with a range of tools that significantly improve the comfort of everyday work. We appreciate the flexibility and scalability of the system, which allows documents to be processed efficiently and in accordance with established procedures. By launching the V-Desk system, we have significantly reduced the use of paper documents, and the processing and management of invoices and correspondence in the company has been optimized.”
Rotometal
“We chose the V-Desk solution because of its wide range of options for adapting the solution to our individual processes, as well as the flexibility it offers when integrating with the SAP system.”
Polipak
The flexibility of the implemented system means that its development possibilities, tailored to the company’s current needs, are an additional advantage that is highly valued by our company.
Mitutoyo Polska
V-Desk allows us to focus on the tasks that are essential to our business, without wasting valuable time waiting for documents or registering them manually.
EFL Leasing
“Given that we have been successfully cooperating with Primesoft Polska Sp. z o.o. for many years in the development of the V-Desk system, we are pleased to recommend it as a supplier of electronic document circulation systems.”
NUXE
“V-Desk GA introduced a systematic approach to processes at Nuxe, reducing the problems associated with manual document handling. From now on, we manage invoices electronically and handle HR processes such as vacation requests and approvals, as well as employee attendance records.”
Autostrada Wielkopolska
“We implemented this system as an independent platform available to our subcontractors, self- employed engineers, and other external entities. We wanted to streamline document circulation in our company. We searched the market for programmes that would be easy to use, ergonomic, but also flexible in terms of future system development.”
JMP Flowers
“We no longer waste time searching for invoices, and we have resolved situations where tasks were not monitored and responsibility was unclear. With the V-Desk System, we have achieved smooth document processing.”
Bostik
“We took advantage of the consulting and analytical support provided by Primesoft Polska, and as a result of our cooperation, the V-Desk electronic document circulation system was launched in our organization. We confirm the implementation of the solution in the areas of contracts, orders, and invoices, as well as its integration with the Exact financial system. In all areas, document approval and circulation processes have been streamlined, and control at every stage has been strengthened.”
Domost
We value the potential of the V-Desktop platform, its stability and functionality, which allows us to save time and resources. Tasks including document registration and approval have been automated, and we now have effective control over the process.
Kia Polska
“With a professional approach and a deep understanding of our needs, the solution meets our expectations. V-Desk is easy to use and functional, but above all, it streamlines the work of many people and increases the efficiency of the company’s operations.”
SMP Poland
The system allows us to easily track payment deadlines, verify incorrect entries and, above all, eliminate manual work at many stages of invoice processing.
Securitas
“During 11 years of using V-Desk, we have become convinced of the flexibility of this solution, which is why we commissioned modifications allowing V-Desk to be integrated with another system in the company. We confirm that the work was carried out to the highest standard, maintaining high standards of business ethics and continuity of processes in the company.”
BMW Dynamic Motors
“Cooperation with Primesoft Polska began in 2021 and focused on the introduction of solutions aimed at the complex digitization of business processes management.”
Ariadna SA Fabryka Nici
“The transition to a digital document circulation system involved changes that had a positive impact on the functioning and flow of processes such as invoice circulation, requisitions, purchases and employee requests. The workflow system was launched to handle the circulation of cost invoices, of which approximately 500 are processed each month.
The positive cooperation with Primesoft, whose goal was to digitise Ariadna, allows us to plan the expansion of the V-Desk system with additional modules.”
Beata Karbowniczak, Chairman of the Board
