V-Desk integrations

Break down silos. Connect your apps. Streamline your business

V-Desk fits right into complex IT environments, offering seamless integration with a wide range of enterprise systems and industry-specific applications.
Whether you’re running ERP platforms, accounting software, or tools for communicating with public administration—V-Desk connects the dots and keeps your ecosystem in sync.

When an organization relies on multiple systems and applications, smooth and efficient data exchange is key.
Integrating databases helps eliminate chaos, downtime, and duplicated effort.
That’s where V-Desk comes in—automating processes, boosting operational efficiency, and breaking down information silos before they slow you down.

V-Desk can be integrated with virtually any IT system, including KSeF, e-Delivery, ERP and accounting systems, as well as logistics and transportation systems.

V-Desk Integrates with the Systems You Already Rely On

icon checkmark

SAP, Microsoft Dynamics, Oracle, BaaN, Exact, IFS, Comarch ERP,  Comarch ERP Optima, Symfonia, Enova365, Graffiti

icon checkmark

e-invoicing (KSeF,) e-Delivery, ePUAP (Electronic Platform of Public Administration Services), CEiDG (Central Registration and Information on Business)

icon checkmark

(m.in. rejestr GUS, biała lista, BIK, KRD)

icon checkmark

including cloud-based electronic signatures (also known as mobile signatures)

icon checkmark
icon checkmark

base a trusted provider of data for the automotive sector

How V-Desk Connects with Your Systems

ico integracje systemow 1

REST API

ico integracje systemow 1

JSON structure

ico integracje systemow 1

tunel VPN

ico integracje systemow 1

Microsoft Azure

Example V-Desk integrations

Integrations in the V-Desk system begin with actions that relieve the team as quickly as possible. A document can be automatically created in V-Desk based on data from an ERP or financial-accounting system, assigned to the appropriate process, and immediately sent for approval. Once the workflow is completed, the status, document number, accounting entries, or other key data are returned to the source system without manual rewriting or duplication of work.

In a similar way, contractor records, cost dictionaries, MPK cost centers, or project data can be synchronized so users always work with up-to-date information. Integrations also include communication with public administration (e.g., KSeF, e-Delivery). V-Desk can retrieve confirmations, attachments, and metadata and automatically link them to the appropriate case or document.

API Generator

V-Desk comes with an API Generator module that enables the creation of API endpoints in a no-code model, without the need for developer input. This approach allows smooth integration in just a few clicks—fast, simple, and free of charge on the V-Desk side—enabling data exchange between V-Desk and external systems.

Generator Api 4

Security and Data Flow Control

Integration should work quickly, but above all predictably. That is why, in integration projects, we ensure clear rules for data exchange regarding scope, direction of flow, permissions, and event logging. Communication can take place via REST API using JSON, and depending on requirements, also through a VPN tunnel or within a Microsoft Azure environment. This makes it easy to adapt the connection model to IT standards and security policies within the organization.

It is also important to handle exceptions such as validations, queuing, retries, and clear error reporting. The API Generator in V-Desk facilitates the ongoing development of integrations when processes or data structures change. Thanks to this tool, updates can be introduced quickly without involving a V-Desk developer.

FAQ o integracjach systemu V-Desk

Which systems can V-Desk integrate with?

V-Desk communicates with ERP and financial-accounting systems as well as with public administration solutions (e.g., KSeF, e-Delivery) and other services used within the organization. The list of integrations is open, as the system also supports connections with non-standard solutions.

What data can be exchanged within integrations?

Most often, this includes document metadata, process statuses, dictionaries (e.g., contractors, MPK), identifiers from source systems, as well as files and attachments. The goal is to reduce manual data entry, accelerate workflows, and ensure data consistency between systems.

Are integrations secure and auditable?

Yes. In integration projects, key aspects include access control, clearly defined data flow rules, and event logging. This makes it easy to maintain compliance with IT policies and retain full control over who performed which operation and when.

What determines the integration implementation time?

It depends on the scope of data exchange, the number of systems, available interfaces (APIs) on the source system side, and the degree of process customization. The Primesoft project team selects the approach to ensure that the integration is stable and genuinely improves business processes.